RE: [Harp-L] Re: Fuzzy
I have owned a music store for nine years(recently sold it but staying with the new owner as an employee) we would NEVER let a customer blow a harp(or kazoo) and give it back to us. The rule is simple, if it touches your lips, you bought it. Now if there is an issue such as a bad reed we will take a return but basically "you blow it , you buy it"
> To: harp-l@xxxxxxxxxx
> Subject: Fwd: [Harp-L] Re: Fuzzy
> From: cahebayx@xxxxxxx
> Date: Wed, 27 Apr 2011 20:04:27 -0400
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> Regards
> Mark
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> -----Original Message-----
> From: Mark <cahebayx@xxxxxxx>
> To: ""\"harp-l <harp-l\"" <"harp-l <harp-l""@harp-l.org>
> Sent: Wed, Apr 27, 2011 8:00 pm
> Subject: Re: [Harp-L] Re: Fuzzy
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> Everyone is talking about nasty clients, most people are pigs anyway, but
> no mention of nasty dealers that when selling harps let people play them
> i/e test them. not just illegal in many places but just plain disgusting and NEEDS
> to stop! i do not care if they use alcohol wipes! deadly diseases can be to easy
> transmitted these days.
> I try to get my harps factory sealed
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> Regards
> Mark
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> -----Original Message-----
> From: Michael Easton <diachrome@xxxxxxxxxxx>
> Cc: harp-l <harp-l@xxxxxxxxxx>
> Sent: Wed, Apr 27, 2011 4:32 pm
> Subject: Re: [Harp-L] Re: Fuzzy
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> Gary,
> I don't expect customers to make them perfect. I will still dismantle
> a chrome and clean it if it looked showroom new.
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> It the matter of the customer having the courtesy to keep them looking
> somewhat sanitary.
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> I always make sure I brush my teeth before visiting the dentist and
> take a shower before a doctor visit. It's just respect for the person
> who is there to help me.
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> On Apr 27, 2011, at 4:15 PM, Gary Lehmann wrote:
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> Mike's work speaks for itself and he is entitled to run his business
> the way he wants. I for one will continue to have him help me when I
> get stuck--he knows a lot more about harps than I do, and I appreciate
> his good work.
> In the future, I will take pains to clean up whatever I send to him,
> that's for sure!
> I wonder if I can start charging more to repair dirty instruments? Or
> if that is considered covered under the standard Suzuki warranty . . .
> This is an interesting thread (we DO run out of stuff to talk about)
> and I for one am glad I stuck my foot in my mouth (again) . . .
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> Michael Easton
> www.harmonicarepair.com
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