Re: [Harp-L] B-Radical

["Mike Rogers" <bullfrog9@xxxxxxx>]

I don't usually get involved in these discussions.  However, whether it's 
this harmonica or any other product I order, I appreciate it, when a company 
lets me know that there's a delay concerning my order.  That way, i don't 
have to worry that my order is floating around in the great shipping 
universe.  All it takes is a short and to the point email response.

Bullfrog
----- Original Message ----- 
From: "The Iceman" <icemanle@xxxxxxx>
To: <harp-l@xxxxxxxxxx>
Sent: Thursday, April 21, 2011 11:03 AM
Subject: Re: [Harp-L] B-Radical





<<An investor buys
into the idea of the company, with the hope that it will eventually pay
off.  Some investments take longer than others to pay off.>>




Don't investors get updates and reports on a regular or semi-regular basis 
as to the company progress in return for their commitment?


The B-Radical is an amazing harmonica. Mine does everything Brad promised it 
would.


I hope that customer support can be tweaked up as well. Rapid response to 
customer concerns will put this company over the top.


-----Original Message-----
From: Seth Galitzer <sethgali@xxxxxxxxx>
To: harp-l <harp-l@xxxxxxxxxx>
Sent: Thu, Apr 21, 2011 6:36 am
Subject: Re: [Harp-L] B-Radical


On 04/21/2011 08:23 AM, The Iceman wrote:
> Not rushing to get a mediocre product out is understandable.
>
>
> Lack of communication to those waiting for their prepaid order is a slight
slap in the face to those that supported the concept from inception. A lot 
of
negative feelings can be washed away through simple returning of phone calls 
or
responses to email - the latter being the 21st Century easy remedy. Customer
service can make or break a company, regardless of the quality of the 
product.
>

And yet people still buy Bushman harps.  (At least I think they do).
But that's a whole 'nother story, I suppose.  On the subject of
B-Radicals, it seems to me that those of you who pre-ordered would have
known what you were getting into.  The pre-order was more like an
investment in the company than purchasing a product.  An investor buys
into the idea of the company, with the hope that it will eventually pay
off.  Some investments take longer than others to pay off.  You
basically bought stock in the B-Radical company.  Your dividend is the
harp that you will eventually get.  Myself, I didn't pre-order one.  I
also don't have many stocks.  Too broke for either one.  I hope Harrison
& co. succeed.  Everything I've heard about their product is
overwhelmingly positive.  Best of luck to them.  Those of you who have
your B-Rads, I hope you keep enjoying your investment.

Seth

--
Seth Galitzer

The beatings will continue until morale has improved.