Re: [Harp-L] B-Radical

[The Iceman <icemanle@xxxxxxx>]

<<An investor buys 
into the idea of the company, with the hope that it will eventually pay 
off.  Some investments take longer than others to pay off.>>




Don't investors get updates and reports on a regular or semi-regular basis as to the company progress in return for their commitment?


The B-Radical is an amazing harmonica. Mine does everything Brad promised it would.


I hope that customer support can be tweaked up as well. Rapid response to customer concerns will put this company over the top.


-----Original Message-----
From: Seth Galitzer <sethgali@xxxxxxxxx>
To: harp-l <harp-l@xxxxxxxxxx>
Sent: Thu, Apr 21, 2011 6:36 am
Subject: Re: [Harp-L] B-Radical


On 04/21/2011 08:23 AM, The Iceman wrote:
> Not rushing to get a mediocre product out is understandable.
>
>
> Lack of communication to those waiting for their prepaid order is a slight 
slap in the face to those that supported the concept from inception. A lot of 
negative feelings can be washed away through simple returning of phone calls or 
responses to email - the latter being the 21st Century easy remedy. Customer 
service can make or break a company, regardless of the quality of the product.
>
>

And yet people still buy Bushman harps.  (At least I think they do). 
But that's a whole 'nother story, I suppose.  On the subject of 
B-Radicals, it seems to me that those of you who pre-ordered would have 
known what you were getting into.  The pre-order was more like an 
investment in the company than purchasing a product.  An investor buys 
into the idea of the company, with the hope that it will eventually pay 
off.  Some investments take longer than others to pay off.  You 
basically bought stock in the B-Radical company.  Your dividend is the 
harp that you will eventually get.  Myself, I didn't pre-order one.  I 
also don't have many stocks.  Too broke for either one.  I hope Harrison 
& co. succeed.  Everything I've heard about their product is 
overwhelmingly positive.  Best of luck to them.  Those of you who have 
your B-Rads, I hope you keep enjoying your investment.

Seth

-- 
Seth Galitzer

The beatings will continue until morale has improved.