Re: [Harp-L] Update on Slim's Custom Case order

[Bob Harty <bharty@xxxxxx>]

Still no case here, just a boat load of excuses from Slim occasionally. Running 7 months out now.

Sent from my iPad

> On Nov 2, 2014, at 3:17 PM, Michael Rubin <michaelrubinharmonica@xxxxxxxxx> wrote:
> 
> I bought a case this year.  Took a bit longer than i expected and now I
> have a great case.
> Michael Rubin
> michaelrubinharmonica.com
> 
>> On Sun, Nov 2, 2014 at 5:42 PM, Michael Zack <michaelzack9@xxxxxxxxx> wrote:
>> 
>> 
>> Another month has gone by so I am posting the November update to my
>> ongoing wait for the construction and delivery of my custom harmonica case
>> from Slimâs Custom Cases. For those of you who missed my other posts, here
>> is the story:
>> 
>> Case ordered and paid for on February 6th, 2014. Case delivery estimated
>> at 8-10 weeks at the time of order. I have received numerous excuses and
>> obvious contradictions on the progress and expected delivery since then. At
>> 7 months I was sent a photo of a group of bare wood cases and supposedly my
>> case was one of them. At 8 months Slim sent me an email that may have given
>> me a clue as to a delivery date. He said that he had recently delivered a
>> case to a customer who had waited 12 months and he (the customer) was very
>> happy! Iâll bet he was as he probably thought his money was lost by then.
>> 
>> My inference from that is that his delivery times are running
>> approximately 1 year from order date, if you believe his story. This is
>> quite different from the 60-day delivery quoted on his website. Good luck
>> if you took up his offer in August for guaranteed Christmas delivery!
>> 
>> Personally, if it were me, I would put the complaining customerâs order on
>> the bench, finish it up and get it out so that the public criticism would
>> stop, but that does not seem to be his way. So, if you have a year or so to
>> wait, in spite of a 60-day delivery promise, then go ahead and order a case
>> from Slim. Who knows, maybe you will get a case.
>> 
>> I had requested a refund through PayPal a couple of months ago, but it was
>> ignored by Slim. So, at the moment I have no case and my wallet is lighter
>> by $300+. Also be aware that Paypal cannot pursue a claim against this
>> vendor for two reasons: the case is a âcustomâ order, and you have to put
>> in a claim within 45 days. He puts his delivery at 60 days so by the time
>> you realize the case isnât coming Paypal canât do anything.
>> 
>> One last point - I have seen others post to defend Slimâs Custom Cases. I
>> notice that his defenders are mostly people who received cases previous to
>> 2014. I have not seen any positive posts from someone who ordered and
>> received a case this year. I am in contact with several other customers and
>> their negative experience has also been from this year.
>> 
>> Michael Zack