[Harp-L] Best Deals Eva and the Harmonicas...



Stinton replied to my post, and explained further - there was a contract
involved, which Marc's/BestDealsEva has violated. I thanked him for
explaining it further. I'm sorry to hear that Marc's violated the contract,
but am very happy to hear that Suzuki is not poaching customers and has not
committed violations under product liability law!

Here's his reply to me:
Dan,

Just to give you the simplest and most matter-of-fact response to your very
legitimate concerns:

Marc's  violated a written contract by posting these items and the prices on
their website. This was supposed to be an in-store promotion only. They
further violated their basic agreement with Suzuki by NOT making clear on
their website that these instruments are closeouts being sold as-is, with no
warranty.

Everyone would have been much better off here if Marc's had held up their
end of the bargain. They have, however, refused to comply.

Various restraining orders and litigation may be forthcoming, though
obviously I am not able to discuss the details of that.

Please do not consider our response to you as being any sort of admonishment
of you for purchasing your instruments wherever you please. We are simply
trying to head off any unpleasantness, as we have received dozens of phone
calls from disappointed customers who bought harmonicas from this dealer,
only to discover that they are not right and are not covered by our 1-year
warranty.

Thank You,


-Daron Stinton
SUZUKI Music USA
(800) 854-1594, ext. 44411
dstinton@xxxxxxxxxxxxxx



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