Re: [Harp-L] XB-40 and Hohner customer service.

[Mike Price <mikerockin@xxxxxxxxxxx>]

About 10years ago I had a chromatic 64 with a couple of buzzing / rattling reeds and Hohner exchanged it for a new one... however, they did note that this was a "one time deal" or something to that affect... bottom line:  I was a happy customer!

On Aug 14, 2012, at 3:19 PM, Trip Henderson <trip.tunes@xxxxxxxxx> wrote:

> So with the imminent demise of the XB-40 at hand I decided to spring for
> one while I still had the chance, and I'm glad I did.  On
> Winslow's recommendation I ordered a low D.  I love the volume and the big
> fat tone, its really nice for D fiddle tunes.  The only problem is that out
> of the box its out of tune here and there. It seems to average around 12
> cents sharp which is close to how I tune my Sleigh diatonics but the 1
> blow, 4 blow, 2 draw, 3 blow all read around 0 cents so the octaves are
> out.  I bought the harp from Elderly Instruments and they don't take
> returns on mouth blown instruments and direct customers to Hohner. What can
> I expect from Hohner? Will they tune it up . . . replace it with a checked
> instrument . . . pay for shipping? At $133.99 I'd like to start with it
> being in tune and figure out how to tweak under the hood down the road.
> Anyone out there have experience with Hohner's customer service?
> 
> 
> -- 
> Trip Henderson
> www.myspace.com/triphenderso <http://www.myspace.com/triphenderson>n
> <http://www.youtube.com/user/tripharmonica>
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> www.youtube.com/user/TheWhistlingWolves