Re: [Harp-L] Purchasing in Canada
- To: harp-l@xxxxxxxxxx
- Subject: Re: [Harp-L] Purchasing in Canada
- From: Winslow Yerxa <winslowyerxa@xxxxxxxxx>
- Date: Tue, 1 Sep 2009 12:59:54 -0700 (PDT)
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Brian -
It might help to find out who the Canadian distributor is for the brand(s) you play. Years ago, when I lived in Vancouver and Hohner was the only real choice, the distributor was Hough & Kohler in Ontario - I have no idea whether they're still around.
Regional or national distributors may be able to point you to retailers who carry a more complete inventory (and do mail order within Canada), or may be able to help you facilitate timely ordering through local stores. In talking with the distributor, you should emphasize your difficulties in finding what you need locally, as their first approach will be to steer you to a local retailer. But don't let them fob you off. Point out that your professional needs are not being met and that they are losing sales unless they can help you. Go up the chain of command if whoever answers the phone can't or won't help you.
Hope this helps.
Winslow Yerxa
Author, Harmonica For Dummies ISBN 978-0-470-33729-5
--- On Tue, 9/1/09, Brian McDonald <bullato@xxxxxxx> wrote:
From: Brian McDonald <bullato@xxxxxxx>
Subject: [Harp-L] Purchasing in Canada
To: harp-l@xxxxxxxxxx
Date: Tuesday, September 1, 2009, 8:50 AM
Hi my name is Brian McDonald. I live in Vancouver BC. I manage to do some
repair work and maintenance on my harps, however when I need a new one (
especially a Bb or Eb), I can go through a  dozen stores and still not find
what Iâm looking for. In recent years, I have been doing most of my
purchasing from Coast to Coast Music in Baltimore. I have found them very
easy to deal with, efficient and prompt in all my dealings with them,
however UPS has recently raised their minimum shipping rate to a point
where the cost to ship a small item like a harp costs as much or more than
the harp itself. Iâm looking for a place within Canada where I can order
products? I love Coast to coast, but dealing with the new shipping rates and
Canada customs and $ exchange rates is getting to be a hassle I can live
without. Can anyone suggest a reliable alternative within Canada?
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