Re: [Harp-L] All Props To Suzuki

[glenlabb@xxxxxxxxxxxxx]

Hey Ken:

   I don't own a Fire Breath, I purchases 5 Seydels 1847 with sealed wood comb and stainless steel reeds instead, but I also I have had very good experiences with Suzuki and Os.  I have a complete set of 350 Promasters along with some backups and several Hammonds (same as the 350 except for the cover and comb color).  They have all lasted very well, but I have sent several back over the years for either replacement or repair with excellent results and great customer service.

Glenn

-------------- Original message from Ken Deifik <kenneth.d@xxxxxxxxxxxx>: -------------- 


> As you may know, I've been using Suzuki Fire Breath harps over the last 
> year. Recently I had some trouble with a reed losing its tuning. I 
> contacted Os Leguizamo, who is in charge of customer relations for 
> Suzuki. I could barely get the words out of my mouth before he said "Send 
> it in, Ken, I'll send you a new one." 
> 
> Os also made sure that another, lower, Fire Breath worked to my specs after 
> it arrived a little airy on the lowest notes. (He replaced it with a new one.) 
> 
> I'm posting this to make a public note of the following: Suzuki takes care 
> of its customers. 
> 
> K 
> 
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