[Harp-L] Dilemma

[The Iceman]

not too happy w/UPS these days.


I sent 2 wholesale orders of gourmet foods - large packages - using UPS. UPS Truck/trailer caught fire on route and everything was burned to a crisp. It was like pulling teeth to get UPS to pay up - jumping through hoops, many phone calls to their 800 number, faxing paperwork, convincing them to pay the full amount for products loss and not just a %, etc.



-----Original Message-----
From: Wilbur Euler <dubyail at xxxxx>
To: Winslow Yerxa <winslowyerxa at xxxxx>
Cc: harp-l <harp-l at xxxxx>
Sent: Sun, Jan 14, 2018 6:15 am
Subject: Re: [Harp-L] Dilemma

The same for U.P.S. We always encouraged people to put the address inside the package as well as the outside. They will open a package and check for an address before it gets put in overgoods. 

Sent from my iPad

> On Jan 13, 2018, at 10:04 AM, Winslow Yerxa via Harp-L <harp-l at xxxxx> wrote:
> 
> Items can be lost if the address information/tracking number are lost due to damage to the package.
> 
> Here's the USPS page for lost, missing, or damaged mail:
> 
> https://www.usps.com/help/welcome.htm
> 
> 
> You can file a claim for insured mail here:
> 
> https://www.usps.com/help/claims.htm
> 
> The USPS has a lost and found facility in Atlanta. 
> 
> https://about.usps.com/postal-bulletin/2012/pb22351/html/info_005.htm
> 
> 
> They auction off lost items that can't be traced. Years ago I purchased a group of LPs in a private mail auction only to have them vanish in the mail. They later showed up on eBay posted by someone who had purchased them at that auction. At that point I no longer had legal recourse and ended up buying them again.
> 
> 
> Winslow Yerxa
> Producer, the Harmonica Collective
> Author, Harmonica For Dummies, Second Edition: ISBN 978-1-118-88076-0
>            Harmonica Basics For Dummies, ASIN B005KIYPFS
>            Blues Harmonica For Dummies, ISBN 978-1-1182-5269-7
> Resident Expert, bluesharmonica.com
> Instructor, Jazzschool Community Music School
> President emeritus, SPAH, the Society for the Preservation and Advancement of the Harmonica