Re: [Harp-L] X-Reed Harmonicas - Information

[Matthew Smart <matthewsmart@xxxxxxxxx>]

Cool. One thing I forgot to mention is that when you are doing everything in house vs outsourcing is that you can get a bottleneck in production. I sometimes have that problem but I know that when I make it.. It will be perfect. Quality takes time right? so I hope people are patient when you guys get hammered with orders! Which im sure you will. Happy holidays

Sent from my iPhone

On Dec 16, 2012, at 5:00 PM, Zombor Kovacs <zrkovacs@xxxxxxxxx> wrote:

> Hi Matthew,
> 
> Thanks first of all, we are doing our best! I don't know what was the reason for the miscalculation at HH. In the industry they usually do a test production before they get themselves in trouble. To be able to make one harmonica is one issue. To mass produce a harmonica (or anything else) is an entirely different issue.
> 
> Regarding your second paragraph, you got the right point. Both Brendan and myself know the subject from inside, we both play the harp - Brendan being a grand master - and we know the little nuances making all the difference. We don't have to explain anybody what to do, we have the equipment to test our ideas and get immediate feedback. 
> 
> Thanks for the potential order we do our best to supply some good harmonicas!
> 
> Zombor
>  
> 
> 
> 
> From: Matthew Smart <matthewsmart@xxxxxxxxx>
> To: Zombor Kovacs <zrkovacs@xxxxxxxxx> 
> Cc: Harp L Harp L <harp-l@xxxxxxxxxx> 
> Sent: Sunday, December 16, 2012 9:25 PM
> Subject: Re: [Harp-L] X-Reed Harmonicas - Information
> 
> Zombor thanks for the explanation. I really identify with you and your operation. We too own all of our equipment Cnc machine etc and have never borrowed any money against the business. It sometimes holds us back from buying lots of inventory and other stuff but I believe that it protects us against overspending and fulfillment issues etc. There have been times I wanted to take out a loan and buy tons of stuff but I have to resist the temptation!
> 
> Another advantage of doing everything in house is that you are customizers making the stuff vs. some outside machine shop that perhaps may not understand the little nuances of what makes harmonica parts superior. Not to say that anything Harrison did was not done in house or superior in any way, I believe they tried to get a production harmonica too perfect and completely re invented the wheel ha ha.
> 
> I really wish you guys the best and hopefully people will be patient if it takes longer to get  their harps.  Because im sure the perfection is going to be there! I know I will probably ordering one in the new year.
> 
> Www.hetrickharmonica.com
> 
> Sent from my iPhone
> 
> On Dec 16, 2012, at 10:07 AM, Zombor Kovacs <zrkovacs@xxxxxxxxx> wrote:
> 
> > Dear Harp players,
> > 
> > 
> > 
> > We have recently received e-mail with worries which relate to the unfortunate story of Harrison Harmonicas, in which the writers ask if the same thing would happen to us and to our customers. I feel it is necessary to share some information with you. 
> > I don`t know everything about what happened to Brad Harrison's company exactly, but knowing some details there are some principal differences between our venture and his. 
> > We are not a harmonica factory built from scratch making every single part of the harmonica as was Harrison Harmonicas. We are not even a harmonica factory. We are a 2 person harmonica workshop using CNC technology and parts available for any of us on the market. 
> > 
> > We have not applied for any loans from any banks. We do not owe anybody, we have no debt.
> > We do own 100% of our equipment of which my 4 Axis CNC milling machine represents the highest value. 
> > At the moment we are not making reeds and coverplates, which would require expensive machinery and we are not intending to do so in the near future. 
> > We are not financing any debt from your incoming orders. 
> > 
> > As stated on our website, currently we are concentrating on Custom SUB30 harmonicas. We have plans to do some more interesting stuff (under R&D), and when it comes to the point, we will do our best to estimate market demand and only take as many orders as we can deal with. 
> > Hopefully my engineering background and 6 years I spent in the world's leading automotive factories will help me judging what we are capable of, and what we are not. 
> > 
> > I hope I managed to clarify our position and ease the anxiety of those, who have suffered a loss from Harrison Harmonicas. We are not Harrison Harmonicas and although we understand the frustration of people having payed for nothing (among them some of my friends) it is not our fault.
> > 
> > best regards
> > Zombor Kovacs
> > 
> > 
> > 
> > 
> > 
> > 
> > 
> > ________________________________
> > From: X-Reed Harmonicas <enquiries@xxxxxxxxxx>
> > To: 'Zombor Kovacs' <zrkovacs@xxxxxxxxx> 
> > Sent: Sunday, December 16, 2012 7:04 AM
> > Subject: SUB30 Notes; Website Notice
> > 
> > 
> > Hi Zombor,
> >  
> > Iâve been up since 3am writing the in-box notes for the SUB30 (attached). 
> >  
> > I also updated the website to include a notice on comb availability/shipping time:
> > http://x-reed.com/products.php
> >  
> > Off to bed again now! See you later,
> >  
> > Brendan
> 
>