Subject: [Harp-L] Hering Repair USA Department announcement

[EGS1217@xxxxxxx]

Very cool, Dave. Glad to hear it...you'll make a LOT of Hering chromatic
owners very happy - here and on Slidemeister (hope you remembered to post
this  there too?)

Much good luck with the new venture. You're one of the good guys who goes
beyond for his customers with much attention to detail. I hope people do
take  you up on this very needed offer.

Elizabeth

Message: 10
Date: Fri, 5 Jun 2009 08:58:02 -0700 (PDT)
From: David  Payne <dmatthew@xxxxxxxxxxxxxxxxxxxxxx>
Subject: [Harp-L] Hering Repair  USA Department announcement
To: harp-l@xxxxxxxxxx

Gang,

The  general concensus and my experience in the past has been that Hering
harmonicas  were, as a rule, very responsive, but there was a considerable
obstacle in  the United States of maintaining those instruments and many were
frustrated  because there was no repair department in the country to send
the instrument  to.

Hering has realized this and has made an effort to rectify this  situation
by establishing a repair department in the United States to handle  repairs,
thus when customers purchase a Hering harmonica, they can have the
confidence of knowing that there is a local entity representing the company  for
after-the-sale service to maintain those instruments.

That entity is  me. Hering and I recently worked out an agreement where I
am the company's  official repair representative in the United States. I am
in a position to offer  that now with life changes in recent weeks, I am in a
far better position to  organize such an effort and get the work done in a
respectable time frame. In  the past, I was managing Elk River Harmonicas,
plus working full time in the  news media. Thanks to meager conditions in the
news industry, I am now a  full-time harmonica man...

Official Hering repair is one of many  offerings of Elk River Harmonicas
and nothing else about Elk will change in the  immediate future. My
relationship with Seydel is unchanged and I will continue  to offer authorized Seydel
repair for Elk River customers (non-Elk  customers work with Seydel USA prez
Rupert Oysler for those services).

I am also now an authorized Hering dealer. That means I will be selling 
Hering harmonicas as well and will be customizing the Hering 1923 diatonic
and,  at some point, Hering chromatics. Those will be on the Web site soon.

With the lack of a Hering repair department in country, there are some
folks who have done Hering repair on the side. If you have somebody you are
already using for Hering repair and are happy, by all means continue that
relationship if that is what you wish. You can, of course, use whomever you
want.

Hering is sending me the initial parts from Brazil and will build  over
time according to customer needs. Before harmonicas are sent to me, I want  to
make sure I have parts on hand for the repair to avoid any confusing delays,
 especially for the first few months as the finer details are worked out. I
know  there are many of the older Hering chromatics out there with cracked
combs (my  forte repair) and those customers can typically send with
impunity as there is  no need for specific parts to make that repair.

You can contact me at  dave@xxxxxxxxxxxxxxxxxxxxxx

Thanks!

Dave

______________________________
Dave Payne  Sr.
Elk River Harmonicas
Hering Repair
PO Box 3382
Parkersburg, WV  26103

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