Re: [Harp-L] more harp depot problems

[pdxharpdog@xxxxxxxxxxx]

I am in the same boat with HarpDepot.com - Original order placed on Nov. 30th.  No word until I spoke with someone early in January who said the order was in stock and they would get it out 2nd day air.  Nothing for two weeks.  Order status continues to say "Processing" I just checked my bank acct. and they have already debited my acct. for the order in the amount of $140.00 on Jan. 7th.  No one answers the phone.  I have tried to track down "Doc" through Information in Marion Ohio.  Does anyone know his real first name?  

This is pure and simple online fraud.  I'm pissed. 

Ross Macdonald
503.572.7677
www.myspace.com/sassparillajugband

-------------- Original message -------------- 
From: "Eric Kehoe" <keho0008@xxxxxxx> 

> I'm just writing to say I'm having a problem with harp depot and I noticed 
> on the list that other people have as well. They have charged me for my 
> order, but don't seem to have shipped it, and they will not respond to 
> emailing them, and I can't get a hold of them by phone, even during their 
> regular business hours. I have put the charges in dispute with my credit 
> card company, but they have to give the company 30 days to deliver and so 
> far it has been 15. I don't have a problem if the merchandise is 
> back-ordered, but they should inform the customer of that, and they should 
> not bill until it is ready to be shipped so you can decide if you would like 
> to take your business elsewhere. 
> 
> Frankly, I feel like I am being robbed. I have ordered with them before, 
> and I got my order within a week. Last time was just a Db marine band and 
> this time is a chromatic, so I don't know if they are having trouble getting 
> one in. But again, they shouldn't charge until they have one for me. 
> 
> It seems the stories are piling up, and maybe it is best not to do business 
> with them, at least over the internet. 
> 
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