RE: [Harp-L] RE: Harp Store Recommendation: Coast To Coast Music!
dito - got a few Seydels and also an Audix Fireball from them in July. Very
speedy delivery. And they DO communicate with their customers ("...item is
not in stock - what would you like us to do...?"). And they don't just
charge your credit card. I warmly can recommend them too.
Tom
-----Original Message-----
From: glenlabb@xxxxxxxxxxxxx [mailto:glenlabb@xxxxxxxxxxxxx]
Sent: Tuesday, September 16, 2008 4:08 PM
To: harp-l@xxxxxxxxxx
Subject: Re: [Harp-L] RE: Harp Store Recommendation: Coast To Coast Music!
I also recommend Coast2CoastMusic.com. I have bought dozens of harps, an
Audix Fireball, along with other items from them and they are my go to harp
and gear source. My experience is the same as Bob's.
Just a happy customer
Glenn
-------------- Original message from Robert Coble
<robertpcoble@xxxxxxxxxxx>: --------------
>
> >
> > "Is there another harp store anyone can recommend ?"
> >
>
> I HIGHLY recommend Coast To Coast Music!
>
> http://coast2coastmusic.com/
>
> I've known John Watts and Doug Puls for nearly 7 years.
> I first met them as supporters of the Virginia Harmonica
> Fest. They set up a vendor's booth at every Fest. They
> usually provide some totally awesome products for the
> ticket raffles. They are two of the nicest people you could
> meet, and they are both fine harp players. They KNOW
> what most harp players need, and try to keep it in stock,
> if there is sufficient demand and turnover. They are honest
> about availability of products. Their customer support is
> second to none!
>
> I've bought many harps from them. When I ordered a
> Hohner extended bass, John told me that he did not have
> it in stock and that it might take some time to get one in
> from Germany. Without telling me anything, he then
> started searching and found one at a distributor and shipped
> it to me. I got it in a matter of days!
>
> My last two orders were called in to C2C. The shipment arrived
> in 3 days! I called on Monday evening, right before C2C closed.
> The harps arrived on Thursday, just in time for my usual jam
> on Thursday evening. I didn't tell John that I needed a rush
> shipment, but when I checked my email about an hour after
> I placed the order, I was VERY pleasantly surprised to see that
> the order had been logged AND SHIPPED!
>
> The few times that I've done price comparisons, I've found that
> C2C prices are usually very close to or ARE the lowest price for
> the things I want. It might be possible on a few items to save
> a dollar or two, but not very often. Hohner has forced the retailers
> (including C2C) to advertise prices as the MAP (Minimum
> Advertised Price) rather than the actual price that you pay. I
> can tell you that C2C has excellent prices!
>
> I believe that outstanding customer service and support should
> be rewarded with loyalty. That's why I am and will continue to
> be a C2C customer.
>
> THANKS, John and Doug!
> Crazy Bob
>
> Disclaimer: I consider John and Doug to be good friends of mine.
> However, I have no financial interest, blah, blah, blah, etc.
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