Subject: [Harp-L] Harp Depot
Clearly you didn't notice the 'products' button at the bottom of the
page...any page on their site? A simple click on this link refutes your entire
Here's their product list updated in August (right before SPAH)...with
plenty of Hohner harmonicas, as well as Suzukis, Herings, Lee Oskars, etc, etc.
CD's from some of my favourite players who were at SPAH, books, etc...
I was specifically looking for more of the CX-12's which I wouldn't buy from
any other source since purchasing three from Richard and Doc at GSHC in
November, 2007. I was very disappointed about The Garden State Convention not
having sufficient attendees to make their quota this year because Shelly Lulov
puts on a helluva convention..but part of my disappointment was because I'd
been looking forward to purchasing more of my beloved CX-12's in different
keys from Doc for an early birthday present to myself, since I can drive to GSHC
and didn't buy them at SPAH because my luggage was already too heavy.
I've mentioned this before...the Tenor C CX-12 I wished to buy then had a
problem with the 6 draw...even though Richard could find nothing wrong with it
using the bellows despite it still proving a problem for me. It was most
likely simply gapped wrong at the factory for my playing style...but rather than
automatically dismissing it as 'the player's fault'..he decided to ask Bill
Price (who had a table set up to work on attendees' harmonicas) to check it
over ..and we both agreed to abide by Bill's take on whether or not the harp
was 'flawed'. Richard didn't have to do any of this, but spent an inordinate
amount of time to resolve this issue for me, his customer.
He then decided to return the chromatic to Hohner and sold me a different
one instead. Over the past 4 years they've treated me with nothing but respect
and great service and have given me the best price possible. I find both
these men to be friendly and honourable in their dealings with customers, since
I've been present when many other people including friends of mine bought
harmonicas over the last few years as well.
I did not get service like this from a major musician's online source. The
harps I bought from them (3 at once) came in damaged because someone 'forgot'
to include packing materials, so the harps (one of them a Super 64) bounced
off each other in their far too big box in transit, completely crushing a
tremolo box, took chips out of the comb of the tremolo, broke the hinges on two
chromatic cases (so the harps fell out)...bending the slide on the smallest
chromatic. Luckily the most important (and expensive) instrument, the Super 64
was still intact and played fine when it arrived as I needed it for my very
first Buckeye Convention the following week.
When I called the company immediately upon receipt of the box they told me
it was impossible that they'd forgotten to include packing materials because
their system simply doesn't allow it...they have scanning machines to check
the boxes for number of items included (guess someone was too busy counting
items to bother looking to see if bubble wrap was in there as well?)... ergo I
must be ...lying? They had no solution to my dilemma. I had no recourse. It
was a case of he said/she said. And harmonicas cannot be returned...so to
their minds I'd just come up with a not very creative way to return unwanted
I will never purchase anything from that musician's online source again,
but..I'm also not about to trash them online...call their business practices
'deceptive' or accuse them of being 'crooks', as people seem to feel so free to
do here to Harp Depot. Someone in the mail room of the company I dealt with
made a mistake. I can't prove my side of it, and I'm stuck. Stuff happens.
That's the way the world works. Not everything always works out perfectly in
life. I haven't yet ever met a perfect person...nor do I expect to, since I
think they'd be the most boring individual.
I simply will never buy from them..and told them exactly why. From now on,
I prefer to see the instrument I'm buying in person anyway (so to speak). So
Harp Depot works for me..and for the thousands of attendees at the various
conventions who also purchase their instruments/books/CD's etc. when they go
to the shows.
Because of the last round of Harp Depot trashing (and if I recall correctly,
one person who had gone on a bit of a rant later retracted his comments
after realizing he had indeed Not pre-paid for something he hadn't yet gotten
from them after consistently making that claim here).... I did a bit of an
informal 'survey' at last Buckeye, and this last Spah. Asked people I ran into and
didn't already know very well, if they knew about Harp-l and if comments
here affected their buying practices and opinions.
The great majority of people I spoke with had no idea that the list even
existed... looked at me a little 'funny'...as if maybe I was making it up that
there was such a thing as a harmonica 'list'. Most didn't want to know about
it, didn't want to talk about anything that cut into their enjoyment of the
convention... many of them don't own a computer, let alone want to know about
'wasting my time writing on the computer when I can be playing' was the
oft-expressed opinion. They'd rather be playing their harmonicas,indulging in
their other hobbies and living their lives. Their harmonica lives revolve around
harmonica clubs in their towns. This is how they learn about SPAH and
Buckeye and the other conventions. Their friends attend and they sometimes save
up en masse to go to a convention. They don't get involved in the 'other'
aspects of on-line harmonica 'stuff' (I was told this several times).
They're not all 'small-town' people either, as one might think.....quite a
few of those I spoke with were long-time famous name players who'd been
around for many years but couldn't imagine getting involved in 'something like
that'....shaking their head in bemusement at the very idea.
Check out YouTube videos of Harmonica playing. Mention Harp-L to them in the
comments as I do - to suggest they join up, or join SPAH...and they've
almost uniformly no idea what either is, and usually don't care. I had hopes
that the Pocket Full of Soul Documentary might bring more harmonica players to
SPAH...perhaps it will...but haven't heard much lately about distribution of
Harp Depot is by far the most straight-forward store I've ever dealt
with...probably why they continue to be the vendor of choice at SPAH, Buckeye, GSHC,
and other harmonica conventions.
I refuse to allow someone like you to dissuade me from buying from people
who have always treated me well. I've also bought a Seydel chromatic from
Rupert Oysler in person at a convention and been treated equally wonderfully by
him as well, and have to give props to Oz Leguizamo...who runs the Suzuki
store, although I haven't yet bought anything Suzuki, they are invariably
friendly and very helpful to any customers perusing Suzuki's wares at the
I've read recently about there being somewhere around 10 million harmonica
players in the U.S.? If so, this list is then only a very faint (and small)
voice among all those people. European players - a lot of them French and
brilliant - (I can name 10 or so right off the bat) ...South American players
are young, hip and play Brazilian jazz better at a younger age than anyone has
a right to....Asian players also outnumber us thousands to one. Ask the
people who just came back from the PanAsian conference. "We" are a mere drop in
the bucket of the harmonica world, and need to get the collective egos in
check. Nobody gives a rat's butt outside this very limited world about the
opinions expressed here, other than the core group..the immediate reader.... So
get over yourself...as well as this idea that America is the center of the
Harmonica playing Universe and nobody else should dare express their opinions to
and about us.
Date: Sun, 9 Nov 2008 03:05:38 -0700
From: jaybird coleman <jaybird33066@xxxxxxxxxxx>
Subject: [Harp-L] Harp Depot
To: harp-l org <harp-l@xxxxxxxxxx>
Content-Type: text/plain; charset="iso-8859-1"
I checked the Harp Depot web site today to check their price for Suzuki
Bluesmasters (my favorite harp).
After my horrible experience in doing business with Harp Depot in the past,
I did not intend to make a purchase, just check their price.
Well, it seems that Harp Depot changed their website quite a bit, and now
offer ONLY Hering Harmonicas. No Hohner, Suzuki, Lee Oskar, or any other
harmonicas are offered... only Hering.
Could it be that all the negative comments and negative publicity about Harp
Depot has prompted the major harmonica manufacturers to revoke Harp Depot's
If this is so, then Harp Depot got what it deserved!
Goodbye DOC. Your devious business practices have finally caught up with
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