[Harp-L] sales and 'service'

To: harp-l@xxxxxxxxxx
Subject: [Harp-L] sales and 'service'
From: William Jennings <will@xxxxxxxxxxxxxxxxxx>
Date: Sun, 23 Mar 2008 16:51:59 -0500

You can shave a customer many, many times.

You can skin him only once.

-Will

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