Wonderful. This is the perfect opportunity to forward this concern to Harp Depot and resolve the problem at a Harmonica Convention and in full view of Harp-l, to clear up any misunderstandings.
The Iceman
-----Original Message-----
From: jelybshc@xxxxxxxxx
To: harp-l@xxxxxxxxxx
Sent: Sat, 19 Aug 2006 9:53 PM
Subject: Re: [Harp-L] Harp Depot problems again
Harp Depot is at SPAH.
Jack
Philharpn@xxxxxxx wrote:
I've had more than satisfactory dealings with the Depot under the new
ownership and old. I've spent a few hundred dollars over the years... I suspect
the
Depot is at SPAH -- which might explain why you can't get an answer right
now.
You also have to consider Marion, Ohio (where the Depot is now located) used
to be a huge train crossroads. Maybe a train just went through town.
In a message dated 8/19/06 10:51:40 AM, tom.klingl@xxxxxxxxxx writes:
> Dear all,
>
> Two weeks ago I received a package from Harp Depot, which I had ordered on
> the 19th of June and which has been mailed on the 28th of July.
>
> Instead of my original order, a Hering Velvet Voice in Bb and three Delta
> Frost, Keys A, B, C, the package contained a Velvet Voice in G. Furthermore
> the Delta Frost C had no cover plates plus the reed plates were oxidized as
> if the harmonica has been stored for a very long period or been already
> used. The DF in A was not in the package, the DF in B actually was the only
> item delivered to my satisfaction.
>
> I immediately sent a complaint by e-mail and a second e-mail the following
> day, asking for a return authorization number (for the DF in C). I decided
> to keep the Hering G but I canceled the Delta Frost A which had not yet
> come in the package. Both times there was no reaction. I also tried calling
> them but there was no getting through, even during their business hours.
>
> I should have read the earlier postings on Harp-L before ordering. However I
> am quite annoyed, especially about the way they do (not) communicate and
> concerning further business with them -- from my side there will be none. I
> wonder how many customers they have lost that way -- you just don't treat
> them like that.
>
> Regards,
>
> Tom
>
>
>
> _______________________________________________
> Harp-L is sponsored by SPAH, http://www.spah.org
> Harp-L@xxxxxxxxxx
> http://harp-l.org/mailman/listinfo/harp-l
>
_______________________________________________
Harp-L is sponsored by SPAH, http://www.spah.org
Harp-L@xxxxxxxxxx
http://harp-l.org/mailman/listinfo/harp-l
---------------------------------
Do you Yahoo!?
Next-gen email? Have it all with the all-new Yahoo! Mail Beta.
_______________________________________________
Harp-L is sponsored by SPAH, http://www.spah.org
Harp-L@xxxxxxxxxx
http://harp-l.org/mailman/listinfo/harp-l
________________________________________________________________________
Check out AOL.com today. Breaking news, video search, pictures, email and IM. All on demand. Always Free.
_______________________________________________
Harp-L is sponsored by SPAH, http://www.spah.org
Harp-L@xxxxxxxxxx
http://harp-l.org/mailman/listinfo/harp-l